Last updated: January 2026
Thank you for choosing VisionaryBee. We value transparency and want to ensure clear expectations regarding our services and payments.
1. Nature of Services
VisionaryBee provides digital and professional services, including but not limited to consulting, strategy development, marketing services, account management, design, and optimization services. These services are customized and require time, expertise, and resource allocation once work begins.
2. Project Commencement
A project is considered started once:
- Payment (full or partial) has been received, and
- Work has commenced, including research, planning, strategy, setup, or execution.
3. Refund Policy
Due to the nature of digital and professional services:
- Payments are non-refundable once the project has started.
- This includes retainers, setup fees, milestone payments, and one-time service fees.
Once work has begun, resources, time, and expertise are committed and cannot be reversed or returned.
4. Refunds Before Project Start
If a payment has been made but work has not yet started, a refund request may be considered on a case-by-case basis.
Approved refunds (if any) may be subject to administrative or processing fees.
5. Scope & Deliverables
Refunds will not be issued due to:
- Change of mind after work has started
- Dissatisfaction based on expectations not outlined in the agreed scope
- Delays caused by lack of client communication, approvals, or required materials
We encourage clients to review project details, scope, and timelines carefully before approving and proceeding.
6. Dispute Resolution
If you have concerns about our services, we strongly encourage you to contact us first. We are committed to resolving issues professionally and will make reasonable efforts to address concerns related to service delivery within the agreed scope.
7. Contact Information
For any questions regarding this Refund Policy, please contact us at:
Email: info@visionarybee.com
Website: https://visionarybee.com